Why YSA

Why Y S A

Well now such a tool exists. That's right, you can now watch who is on your site and where they came from, how long they have been there and much much more, and you can even proactively engage them in Real Time, but with a major difference than ever before.

Such software has been around for about 10 year's in various forms such as chat, click-to-talk, email management or FAQ products, but nothing like the one we are going to tell you about today!! This software is so robust, you can even talk to the potential client right computer to computer with audio [ NO PHONE CALLS ] your website comes alive with voice and you can even speak with them Face to Face, with the our Video Chat. Yes that is right, for the first time ever a company has developed this state of the art software that out performs and out functions anything that has been out on the market before.

According to the experts if you have some form of Live Help or Live Support on your website you can increase sales by 20% and even as much as 40%.

Providing live chat using Your Sales Assistant Y.S.A. on your site gives you two important competitive advantages:

1. Visitors can see that REAL people are behind the company. Even if a visitor chooses not to chat to you the fact that they can see that you are ready and waiting will give them added confidence to do business with you.

2. Providing live chat using Your Sales Assistant Y.S.A. directly on your web site is the quickest way for your visitors to get information they need about your products or services. This will increase sales and improve customer support.

To actively help you engage your website visitors by improving your business logic with every customer visit. Increasing website customer retention through one-to-one interaction and proven business practices.

Y.S.A. Launches: a dealership branded chat window at key marketing opportunities as the customer shops the dealership website looking for a new or pre-owned vehicle. These messages engage the customer to take action in more qualified Customers from the dealerships website.

With over 98% of customers taking no action, YSA is a powerful system to inhibit your website visitors abandonment rate.

YSA takes over when a prospect enters your dealership website just like your sales people do on your showroom floor. Greet, engage and provide your shoppers with enough information to take the next step. Thus making it the Toll of all tools to increase your bottom line.

YSA can increase customer satisfaction by over 72% by helping your website visitors to find the information they want fast. Thus, increasing their level of satisfaction and more importantly, the likelihood they buy from your dealership because of the strong relationship formed online.

When you implement Live Help within your business, it allows you to dramatically increase customer service response time and customer satisfaction. The Internet is available to your customers 7 days a week, 24 hours a day and is utilized throughout the world to locate information in an instant. The majority of companies fail to efficiently use their web site to fulfill customer service demand and often fail in immediately providing information to meet their potential customers needs.

Live Help customer support will enable your company to reduce the overall cost of providing customer service via. Toll free telephone support lines within your conventional help desk system. These savings may range from $10 - $30 per customer support incident.

.. Give potential customers, immediate information.

Your potential customer's require information to be delivered to them fast and efficiently. Live Help solutions allow your online customer service representatives to attend to your customer's needs while they are browsing your web site.

There are many benefits to providing a Live Help service to your web site visitors. By providing instant Live Help assistance you can increase your online revenue with higher conversion rates and larger order sizes. Start selling instantly by chatting to your customer's that are online and browsing your web site now.

By providing these key aspects that lead to customer satisfaction, your sales department will be given additional opportunities to increase sales closure.

Live Help allows your sales and customer service operators to initiate Live Help chat requests to your online browsing site visitors. This allows your operators to ask your site visitors for feedback regarding your web site and provide immediate assistance.